Monday, February 23, 2015

Troubleshooting for Sharp AL-1631 AL-1641CS Laser Copier Print Streaky or Blotchy Issue

Everyone probably have encountered some type of printing issue and the most common printer issues are paper jam, streaky prints, and blotchy prints. However, do you know that sometimes bad print quality is not always caused by toner, drum, or other printer parts? Before you rush to spend money to change out a perfectly working part, some standard maintenance and cleaning may very well solve the print quality issue at hand. The printer and parts maintenance are equally important as using good quality OEM/remanufactured cartridges to achieve clean prints every time.

As for Sharp AL-1631 and AL-1641CS laser copier models, if the cartridges are in good condition but still producing dirty prints, try below instruction on how to clean the transfer charger:

1. Switch off the power


2. Make sure that the multi-purpose tray is open. Press the side cover open button to open the side cover

3. Take the charger cleaner out by holding the tab


4. Move the charger cleaner to the right then gently slide it to the left end then remove it. Repeat this step two to three times


5. Return the charger cleaner to its original position. Close the side-cover by pressing the round projections near the side cover open button

6. Turn the power switch back on

Print out a testing page and see if streaky or blotchy issue has been fixed. You may want to repeat the simple cleaning technique a few times to achieve optimal results.






Monday, January 5, 2015

Printer Recognition Issue with Brother TN221 and TN225 Toner Cartridges

One of the more common issues for some Brother printers is that the machine cannot recognize remanufactured toner cartridges. The new drive shaft configuration might have resistance to recognize aftermarket flag gears, in which the gears tell the printer that an aftermarket toner has been installed and printer will not recognize the toner.


Resetting the page counter for Brother TN221 and TN225 toner models is the most efficient way to get an aftermarket unit working immediately. Without having to go through the hassle of multiple installing and turning the printer on and off, a few simple steps will get your printer up and running. Below are the resetting steps that can be a life safer especially when printing out documents and reports cannot be delayed any longer:

Printer Models: HL-3140CW and HL-3170CDW

1. Open the front cover of the printer to access cartridges
2. With the front cover open, simultaneously press the Secure and Cancel buttons
3. The reset menu will now appear on the LCD display
5. Scroll through the menu to select a color and yield to reset
5. The LCD will read "Accepted" once the reset is complete

Printer Model: MFC-9130CW, MFC-9330CDW, and MFC-9340CDW

1. Press the Cancel (X) button to show the main menu if an error message appears on the LCD display
2. Press the Fax button to make the numeric keypad visible
3. Locate and the Asterisk (Star) button on the numeric keypad. It is important to remember its location as it will not be lit up later when needed
4. Press the Home button to return to the main menu
5. Open the front cover of the printer to access cartridges
6. With the front cover open, press and hold the unlit Asterisk (Star) button for 5 seconds
7. The reset menu will now appear on the LCD display
8. Scroll through the menu to select a color and yield to reset
9. The LCD will read "Accepted" once the reset is complete

The troubleshooting steps will not alter the toner yield nor print quality.

Here at Toner Spot, we offer both the TN221 and TN225 toner that were remanufactured under ISO-9001 Standards and tested through the stringent STMC testing standards. Furthermore, all of our website orders come with One Year Satisfaction Warranty. Remember to use the current coupon code GRTYR to receive 10% off your entire purchase at www.toner-spot.com. There is no shipping charge for orders over $75 within contiguous states.






Monday, December 22, 2014

Canon PIXMA Pro 9500 Mark II Printer Won’t Print, Help!

Our customer support team received a help request earlier this week for a Canon PIXMA Pro 9500 Mark II Printer user. The lady was frustrated because her newly purchased compatible Canon PGI-9 ink cartridges from a random website were not printing at all. Unable to reach the seller, the lady found our troubleshooting blog online and decided to ask for help.


The technician emailed the lady with below instructions that might help her remedy the situation, at least get the machine to print so she can work on urgent projects without having to wait for a resolution. The instruction also works well if you are having print quality issues and want to improve the quality on your prints. Below are the troubleshooting instructions:

First, we need to confirm the status of the ink cartridges to make sure it’s installed and seated correctly:

Open the printer driver setup window
1. Click “View Printer Status” on the Maintenance sheet
2. Select “Ink Details” menu to confirm the ink tank information
3. See if all the inks inside are recognized as properly installed

It is also important to check the computer settings and the drivers:

Maintaining the Ink Quality
This printer automatically mixes the ink at fixed intervals to keep the ink density even.

The procedure for executing ink quality maintenance manually is described below:
1. Open the printer driver setup window
2. Click “Ink Quality Maintenance” on the Maintenance tab
3. Click OK when a message appears

This will force the printer to mix the inks and thus tell the ink cartridges to spit out ink if your printer accepts the cartridges but no ink is coming out. Also, regularly maintaining the ink quality will improve the colors of your prints.

If the cartridges are accepted but no inks are coming out, also try to power the printer off and wait for a few minutes before turning it back on again. This will force the printer to recalibrate the ink cartridges installed and reseat the cartridges. Additionally, installing the latest version of the driver can also help with chip recognition.


The lady was satisfied with the assistance and able to print out the urgent files. Our customer service team was very happy with the outcome.

Email us at sales@toner-spot.com if you have any printing inquiries. Our team is always delighted to assist you.



All purchases come with a one year warranty and free shipping is available for orders over $75 for contiguous U.S. states.


Be sure to check on our homepage for 10% off coupon code at www.toner-spot.com.  

Tuesday, November 25, 2014

Canon ImageClass MF8450C Printer Cleaning Instruction

If your Canon ImageClass MF8450C printer is producing dirty prints, please consider giving this interior cleaning process a try before discarding the toner cartridge. Excess toner powders typically build up over time and it is possible that the excess toner at parts of the paper trail caused the prints or copies to be dirty. You can try to follow the steps below without the toner inserted. If the machine would not continue with the cleaning instruction, insert the toner cartridge and run a few cleaning pages to ensure that the printer paper trail is completely cleaned.




  1. Press the “Menu” button
  2. Press the right “Any” key to select <Additional Func>
  3. Use the Up or Down or the Scroll Wheel to select <Adjustment/Cleaning>, then press OK
  4. Use the Up or Down or the Scroll Wheel to select <Fixing Unit Cleaning>, then press OK
  5. Confirm that <Start Cleaning> is displayed then press OK
  6. Press “Main Menu” again to return back to menu page

Thank you for reading this and please visit us at www.toner-spot.com. Remember to use our current 10% off coupon code FALLDISC at checkout to receive the discount for your entire purchase. Save even more with free shipping for orders over $75.






Tuesday, November 18, 2014

We are Top Sellers with 100% Customer Satisfaction Rate on Amazon!

Congratulations to all the team members and customers who have supported Toner Spot along the way. We are proud to say that we have been on the top seller status on Amazon for a VERY LONG period of time! The Amazon rating is calculated based on customer service, delivery time, returns, and cancellations. For the past couple of years, our rating has been an impeccable 100%.

Where are the charted lines? It’s always been on the top at 100% satisfaction rate!


Also big thanks to Amazon who acknowledges our hard work!


We would like to thank you for your continuing support and we welcome you to give us an opportunity to service you. As a token of our appreciation, please don’t forget to use the 10% off entire purchase coupon code FALLDISC at www.toner-spot.com and there is no shipping fee for orders over $75. Please also keep in mind that all of our official website orders come with 1 Full Year Satisfaction Guarantee.