Example 1 –
Example 2 –
The cause for these types of printing errors, sometimes faded strips or wrong colored stripes, are usually due to dirty print head or debris found in paper exit area. Xerox already programmed automatic print head cleaning steps that can be found on printer’s main panel.
- Scroll down to "Troubleshooting" menu
- Select "Print Diagnostic Pages"
- Select "Eliminate Light Stripes"
For certain types of Phaser printers, there might be a slight change in troubleshooting descriptions:
- Scroll to "Support" menu
- Select "Improve Print Quality"
- Select "Print Diagnostic Pages"
- Select "Eliminate Light Stripes"
You might need to repeat the steps a few times in order for the stripes to disappear completely. However, if the issue remains after three attempts, we suggest you to turn off the printer for at least four hours or overnight then repeat the steps again. It allows the ink to solidify by turning the printer off.
Another method is to clean both the paper exit area and the maintenance drawer wiper blades. Open the exit cover and thoroughly inspect the paper exit area. Gently remove any debris or dust preferably with a lint free cloth.
For some models, there is also a green guide under the exit cover. Use the cloth to gently wipe the white plastic paper release blade then close the cover. Same cleaning steps can also be performed for the wiper blade inside the right panel.
Print out the test page again and image should resembles the one below when the light stripes issue has been solved –
External links to some of our most popular compatible Xerox Phaser toner cartridges:
Compatible Xerox Phaser 3250 Toner –
http://www.toner-spot.com/Xerox-Phaser-3250-Premium-Compatible-Toner-p/xx-3250.htmCompatible Xerox Phaser 6180 Toners –
http://www.toner-spot.com/category-s/2122.htmCompatible Xerox Phaser 7400 Toners –
http://www.toner-spot.com/category-s/2108.htm
No troubleshooting menu found on model 6128 MFP. Only a maintenance option? No light stripe reference.
ReplyDeleteDear Eric,
DeleteYou can give below option a try. If it doesn't work, you might need to replace the toner/s in order to fix the printing issue:
http://www.support.xerox.com/support/phaser-6180/support/enus.html?objGUID=1329
Hope this helps!
Toner Spot Customer Service Team
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