Thursday, November 17, 2011

Help! My Samsung Printer Showing “Replace Waste Toner Container”

Is there such thing as waste toner container or waste toner collector? Believe it or not, it does exist in all of our printer toner cartridges, or in Samsung’s case, the toner collector exists in a separate compartment inside the printer.

To understand a waste collector, first you have to understand how printer works. When printing documents, the paper will pass through a heated roller-like mechanism called “fuser.” The heat will melt the loose toner power while the paper passes through the fuser, thus create printed documents. Powder that wasn’t consumed during the process will then fall into the waste collector.



Generally speaking, a majority of popular printers now use toners with build-in waste containers. As a result, most of the consumers will never notice that there is such thing called waster collector. Once the toner life is about to end, the waste collector is about nearly full, and all we have to do is simply replace the toner cartridge. Samsung, on the other hand, incorporates toners and waste collectors separately. As a result, besides changing toners, sometimes Samsung printer users need to deal with the waste container also.

So what should we do when the Samsung printer is showing replace waste toner container message?
  1. Remove the container and gently dump the very light weighted powder waste. Thoroughly clean the unit or rinse under water and let it dry completely before re-installment.

      2.   Clean the area where the waste collector engages with the
             sensor. A cotton swab can be used to help cleaning the hard to
             reach surface. 

      3.   Change the toner waste container after trying the cleaning
             method after several times. It will ensure the printer to
             function properly over a longer period of time.
     
You can find many toner waste collectors on the internet ranging from somewhere around $10 to $20. As for some of the popular compatible Samsung toner cartridges, you can simply click on the links below for some good bargains:

CompatibleSamsung CLP-310 CLP-315 Full Color Set Toner Cartridges (Black, Cyan, Yellow,Magenta) $159.99 $149.99 –


CompatibleSamsung CLP-500 Full Color Set Toner Cartridges (Black, Cyan, Yellow, Magenta) $199.99$189.99 –



There’s no shipping fee for orders over $75, and don’t forget to enter coupon code “winter wonderland” to receive 10% off your entire purchase! If you have further questions, feel free to leave a message and our technician will be happy to solve your printer/toner issues!
Posted by Toner-Spot
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40 comments:

  1. All Printers have Waste Toner Collectors.

    The Earlier Model Sammy's (CLP-600N's for example) had Built-in "Piggy-Back" Toner Waste Collectors that were part of a 2-pieces Toner-Cartridge design.

    This Collector sat on TOP of the actual Toner Cartridge.

    Any one with a penchant for "Refilling" the Toner Cartridges?? either knowingly or unknowingly had to disassemble this waster collector from off of the top of the actual toner cartridge in order to empty it before re-filling the actual toner cartridge below it.

    Now?/ Sammy's simply have a single waste toner collector to make the printers more compact & space saving.

    1 Waste Toner Collector cartridge in lieu of 4 total.

    Makes the actual Toner cartridges themselves smaller as well.

    Just a Friendly FYI (Yes, I have no life, lolz)

    ReplyDelete

  2. I am so glad I found your post this morning! I really need my printer today, had all toners replaced last week and now the waste toner was full waaahaa steely monday morning. Luckily it all worked out - I just emptied the waste toner (gives a mess when you turn it upside down) and now it's working fine again. And yes you do have to take all colour toners out before you can take out the waste toner. Good luck everyone.

    ReplyDelete
    Replies

    1. Dear Westerman,

      Thank you for the comment. We're glad that our post helped you and thank you for the update!

      Delete

  3. The model of my printer is CLX 3300 so the waste toner container is not in the same place as on this model. Where would I find mine to replace or empty? And where on the internet can I find a manual for my model printer to download? Many thanks.

    ReplyDelete
    Replies

    1. Hello Roma,

      Thank you for contacting us. you can find the user manual with the link below:
      http://en.all-manuals.net/printery/273361-clx-3300.html

      Also, if you need supplies for CLX-3300, please visit our website www.toner-spot.com and use the 10% off coupon code SAVE10 for your future purchases. Below is the link to the toner supplies for CLX-3300:
      http://www.toner-spot.com/Samsung-CLX-3300-s/3351.htm

      You can contact us directly at sales@toner-spot.com if you have more questions. Hope this helps!


      Toner Spot Customer Service Team

      Delete

    2. I followed these instructions on how to clean and empty the cartridge but the printer is still reading "Waste Toner Full"... HELPPPP! :)

      Delete

    3. Dear Katherine,

      Thank you for leaving a comment. Have you try to reboot your printer? You need to turn off the printer and let it rest a few minutes before turning it back on. That way, the printer should automatically reset the counter for the waste toner.

      Hope this helps!


      Sincerely,


      Toner Spot Customer Service Team

      Delete

  4. Thank you this post helped me start my printer quickly

    ReplyDelete
    Replies

    1. Thank you so much, glad we can help!

      Delete

  5. what is the green thing at the bottom with the arrow for? it seems it pulls out and slips right over the hole on top. why and what for? there is a pic in the printer door that holds the cartridges but the picture is vague. doesnt tell me anything. please reply what the green arrow thing is for. thank you. alexandershekhtman770@gmail.com. thank you.

    ReplyDelete
    Replies

    1. Dear Mr. Shekhtman,

      Thank you for the message. We will contact you directly at gmail.com.

      Sincerely,


      Toner Spot Customer Service Team

      Delete

    2. I was wondering the same thing. What is that green arrow thingy for? Thank you. joanpay@aol.com

      Delete

    3. Hello Joan,

      Thank you for contacting us. You're probably looking at a sealing tape, which is located at the end of the toner. In the case of a sealing tape, please carefully pull it out before inserting the cartridge to the print before first use.


      Hope this helps,


      Toner Spot Customer Service Team

      Delete

  6. on the CLp 300 N WHEN THE TANK TANK IS FULL WAHT STOPS IT DISPERSING INTO THE ATMOSPHERE IF IT IS FULL I HAVE BEEN USING MINE ON A GREEN LIGHT WHEN IT IS FULL

    ReplyDelete
    Replies

    1. Dear Colin,

      Thank you for the comment. Please let us know if you need further assistance and we will do our best for you.


      Sincerely,


      Angela
      Toner Spot

      Delete

  7. Hi there, I am experiencing yellow and magenta shadows, about three times down any page I try to print with color on it. I have the samsung Xpress C460W and only use OEM cartridges.
    This issue started part way through the previous cartridges and has continued with the new ones. How do I stop these shadows. They make the color printing a useless option for this printer. I would throw it away and get a new one, not this brand but I have 3 pretty much full color cartridges. It prints the black print just fine. No issues there.

    Thanks,

    Malcolm

    ReplyDelete
    Replies

    1. Dear Malcolm,

      Thank you for contacting us. Below are one of the suggestions provided on the official user manual for Xpress C460W printer model:

      "During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems.

      To prevent damage to the imaging unit, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

      Do not touch the green area of the imaging unit. Use the handle on the imaging unit to avoid touching this area.

      Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine.

      Use a dry lint-free cloth to clean the machine.
      Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine."

      We can email you an illustration if needed. If cleaning does not work, you might consider resetting the printer or change to a new set of color toners.

      Hope this helps!

      If you would like to give our re-manufactured units a try, below are the links for the toner cartridges for your printer model:

      http://www.toner-spot.com/SearchResults.asp?Search=CLP365

      And here is our 10% off coupon code SAVE10. In addition, orders over $75 comes with free standard shipping within contiguous U.S. states.


      Sincerely,


      Angela
      Toner Spot

      Delete

  8. is it advisable just to clean to waste toner container rather than replacing it with a new one ?

    ReplyDelete
    Replies

    1. Dear Rommel,

      Thank you for the comment. It depends on the condition of the machine. If the printer has been working for few years, we would suggest changing to a new waster toner container especially the price is not overwhelming. However, other factors have to be considered such as knowledge in printer condition, how to change parts, etc.

      Hope this helps!


      Toner Spot Customer Service Team

      Delete

  9. when i made the waste toner empty, it doesn't work and print and still show me the same msg of replace ur waste.... any ideas?

    ReplyDelete
    Replies

    1. Dear Customer,

      We would need more information in order to assist you. You can email us at sales@toner-spot.com and provide details including your printer model. Our customer team will do our best to assist you.


      Sincerely,


      Angela
      Toner Spot Customer Service Team

      Delete

  10. I cleaned out the waste on my samsung 460 and now it reads Prepare new imaging unit. Any ideas?

    ReplyDelete
    Replies

    1. Dear Customer,

      You might need to reset the printer telling it that a new unit has been installed. In addition, you can try to turn off the printer, wait for a short moment, then turn it back on again see if will fix the recognition issue.

      Hope this helps,


      Toner Spot Customer Service Team

      Delete

  11. Thx for your reply. I only cleaned out the waste. I didn't replace the imaging unit. Does this message mean I have to replace it. Or is there something else that can or should be done. Thx

    ReplyDelete
    Replies

    1. Dear Eddie,

      There is a chance that you do have to change the cartridge. It might just happened that you need to clean the waste toner and swap out the image unit at the same time.

      You can pinpoint on which image unit needs to be changed.

      If you need a new cartridge, here's our current 10% off coupon code just in case - SAVEMORE.

      You can also email us at sales@toner-spot.com if need further assistance.

      Sincerely,


      Toner Spot Customer Service Team

      Delete

  12. Pls can someone help after I empty my samsung c460w drum collector waste located at the bottom of the drum unit when I now replace the drum unit Back it is now printing blank pages

    ReplyDelete
    Replies

    1. Hello Mr. Victor,

      Have you tried to reset the printer? Also try to completely turn off the printer and wait a few minutes before turning it back on, see if the problem persists.

      Also try to clean the contact area since it might get dirty when you try to move the waste collector.

      Hope it helps somehow.


      Toner Spot Team

      Delete

  13. Just read your article about cleaning the Waste Toner unit and it worked instantly after a quick empty / clean

    Thanks a lot!

    ReplyDelete
    Replies

    1. Dear Mr. Shearer,

      Thank you so much for the comment. We are very happy that it worked for you!

      Toner Spot Team

      Delete

  14. Thanks, I had a same problem with waste toner . I wash and dry the waste toner and my printer is working back properly.
    My printer is Samsung CLX-3305w

    ReplyDelete
    Replies

    1. Thank you for the feedback!

      Toner Spot Team

      Delete

  15. So glad to find you here! Please excuse my ignorance, but where is the waste toner cartridge?
    My printer is a C460.

    ReplyDelete
    Replies

    1. This comment has been removed by the author.

      Delete

    2. Dear Beverley,

      We found a video on YouTube where you can clearly see where is the waste toner around 0:20. Hope this helps.

      https://www.youtube.com/watch?v=i6o1VOAcUwQ


      Toner Spot Team

      Delete

  16. Clp325, emptied tank, cleaned tank inside with alcohol, shaken, tipped out dried, back in, fault gone. Thanks,

    ReplyDelete
    Replies

    1. Dear Mr. Sansom,

      Glad it works out for you, and thank you for the update.


      Toner Spot Team

      Delete

  17. This works amazingly well, thank you!

    ReplyDelete

  18. This worked amazingly well with my C460. Thank you!

    ReplyDelete
    Replies

    1. Thank you Dev! Please let us know if you need anything else in the future and we will be here for you.

      Delete

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