Tuesday, March 6, 2012

Okidata C5100 C5200 C5300 C5400 Drum Cartridge Reset Instruction

Our customers sometimes have questions regarding replacing drum cartridges for their Okidata C5100, C5200, C5300, or C5400 series. Drum units are designed for more page yield and they often last a lot longer than their toner counterparts. Also, not many people know that a drum unit often does not need to be changed simply based on what the printer status monitor is tell them. A drum unit can be reset to full and continued to be used until print quality start to suffer.  This usually will make the drums last longer and you can save some valuable cash in the process.
While you can just replace the drum unit similar to changing toners for most printers, Okidata C5100/C5200/C5300/C5400 model can be a little bit tricky. In most cases, it is necessary to reset the printer in order for the new compatible drum unit to function properly. Please see below for the step-by-step instruction:

1. Turn on the printer while holding both the “+” and the “&” buttons at the same time until the user menu appears on the monitor.

2. Scrolling up or down by pressing “+” or “-” for “ENGINE DIAG MODE.” Press “Enter” to enter the “DIAGNOSTIC MODE xx.xx.xx” section.

3. Press and hold both the “-” and “On-line” buttons until “ENG DIAG LEVEL2” is displayed.

4. Scrolling up or down by pressing “+” or “-” for “CONSUMABLE COUNTER SET” then press “Enter.”

5. Scrolling up or down by pressing “+” or “-” to find your consumable item. Press “Enter.”

6. Press “Cancel” to decrease the number or press “On-line” button to increase the number. You can also press the “+” or “-” for adjustment.

7. Hold these three buttons simultaneously until the “*” appears next to the digital count: On-line, Cancel, and Back.

8. Reset the consumable’s count to the number you selected, for instance, 50.

9. Press the “+” or “-” button to proceed with the next consumable setting and repeat the above steps.

10. Use the “Back,” “+,” or “-” buttons to exit the menu till “INITIALIZING” is displayed.

11. Log onto the web interface to see if your consumables have been reset at desired level.

Original Price: $79.99
Discounted Price: $74.99
*No shipping fee for orders over $75*

Our Compatible Okidata C5100 Full Color Set Drum Cartridges are ON SALE NOW!
Original Price: $319.99
Discounted Price: $299.99
*No shipping fee for orders over $75*

These steps might look intimidating at first, but once you’ve done it, the process is actually fairly simple. We hope the above steps successfully solve your drum cartridge resetting issue and we hopefully can save you some money in the process. Please send us an email at sales@toner-spot.com or contact us through our Twitter account TonerSpot if you have further questions, and our customer service will be more than happy to assist you!


  1. Well Thanx for sharing such a informative topic .. I’m impressed by the details that you have on this blog.
    I am Genuinely happy that I stumbled across this in my search for one thing relating to this concern.

    okidata printers
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  2. Dear blmnow,
    Thank you so much for the kind words!

  3. I'm not able to get past step 2. I press "-" and "Online" but nothing happens? Can you help me?

    1. Dear shortyjmo,

      Thank you for contacting us. You can contact us at our email sales@toner-spot.com and our customer service team will guide you through the steps or offering you an alternate solution.

      The printer might need a new drum unit in order to function properly. If any needs arise, please let us know and we will try to provide you with the best discount rate possible at www.toner-spot.com. Our RMA rate for the 5100 drums are under 0.1% at this moment.


      Toner Spot Team.