Monday, December 22, 2014

Canon PIXMA Pro 9500 Mark II Printer Won’t Print, Help!

Our customer support team received a help request earlier this week for a Canon PIXMA Pro 9500 Mark II Printer user. The lady was frustrated because her newly purchased compatible Canon PGI-9 ink cartridges from a random website were not printing at all. Unable to reach the seller, the lady found our troubleshooting blog online and decided to ask for help.


The technician emailed the lady with below instructions that might help her remedy the situation, at least get the machine to print so she can work on urgent projects without having to wait for a resolution. The instruction also works well if you are having print quality issues and want to improve the quality on your prints. Below are the troubleshooting instructions:

First, we need to confirm the status of the ink cartridges to make sure it’s installed and seated correctly:

Open the printer driver setup window
1. Click “View Printer Status” on the Maintenance sheet
2. Select “Ink Details” menu to confirm the ink tank information
3. See if all the inks inside are recognized as properly installed

It is also important to check the computer settings and the drivers:

Maintaining the Ink Quality
This printer automatically mixes the ink at fixed intervals to keep the ink density even.

The procedure for executing ink quality maintenance manually is described below:
1. Open the printer driver setup window
2. Click “Ink Quality Maintenance” on the Maintenance tab
3. Click OK when a message appears

This will force the printer to mix the inks and thus tell the ink cartridges to spit out ink if your printer accepts the cartridges but no ink is coming out. Also, regularly maintaining the ink quality will improve the colors of your prints.

If the cartridges are accepted but no inks are coming out, also try to power the printer off and wait for a few minutes before turning it back on again. This will force the printer to recalibrate the ink cartridges installed and reseat the cartridges. Additionally, installing the latest version of the driver can also help with chip recognition.


The lady was satisfied with the assistance and able to print out the urgent files. Our customer service team was very happy with the outcome.

Email us at sales@toner-spot.com if you have any printing inquiries. Our team is always delighted to assist you.



All purchases come with a one year warranty and free shipping is available for orders over $75 for contiguous U.S. states.


Be sure to check on our homepage for 10% off coupon code at www.toner-spot.com.  

Tuesday, November 25, 2014

Canon ImageClass MF8450C Printer Cleaning Instruction

If your Canon ImageClass MF8450C printer is producing dirty prints, please consider giving this interior cleaning process a try before discarding the toner cartridge. Excess toner powders typically build up over time and it is possible that the excess toner at parts of the paper trail caused the prints or copies to be dirty. You can try to follow the steps below without the toner inserted. If the machine would not continue with the cleaning instruction, insert the toner cartridge and run a few cleaning pages to ensure that the printer paper trail is completely cleaned.




  1. Press the “Menu” button
  2. Press the right “Any” key to select <Additional Func>
  3. Use the Up or Down or the Scroll Wheel to select <Adjustment/Cleaning>, then press OK
  4. Use the Up or Down or the Scroll Wheel to select <Fixing Unit Cleaning>, then press OK
  5. Confirm that <Start Cleaning> is displayed then press OK
  6. Press “Main Menu” again to return back to menu page

Thank you for reading this and please visit us at www.toner-spot.com. Remember to use our current 10% off coupon code FALLDISC at checkout to receive the discount for your entire purchase. Save even more with free shipping for orders over $75.






Tuesday, November 18, 2014

We are Top Sellers with 100% Customer Satisfaction Rate on Amazon!

Congratulations to all the team members and customers who have supported Toner Spot along the way. We are proud to say that we have been on the top seller status on Amazon for a VERY LONG period of time! The Amazon rating is calculated based on customer service, delivery time, returns, and cancellations. For the past couple of years, our rating has been an impeccable 100%.

Where are the charted lines? It’s always been on the top at 100% satisfaction rate!


Also big thanks to Amazon who acknowledges our hard work!


We would like to thank you for your continuing support and we welcome you to give us an opportunity to service you. As a token of our appreciation, please don’t forget to use the 10% off entire purchase coupon code FALLDISC at www.toner-spot.com and there is no shipping fee for orders over $75. Please also keep in mind that all of our official website orders come with 1 Full Year Satisfaction Guarantee.

Monday, November 10, 2014

Brother MFC-8710DW / 8810DW / 8910DW Copy Print Quality Problem



Have you ever run into a situation where the print outs sent from your computer to your Brother MFC-8710DW printer turn out perfect, but when you try to make a copy, there is a vertical line or marks on the output? One of our customers has recently come across this problem. After switching out the toner and the drum, the problem persisted. Print quality issues when you try to copy are not always caused by the toner and the drum but can sometimes due to dirt or correction fluid inside your printer. Luckily we were able to help our customer in diagnosing the problem and helped to resolve the issue. Today, we would like to share this quick and simple solution with you to fix the print quality problem for copies on your Brother MFC-8710DW printer.

Vertical black line appears in copies and not on print pages:

Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip or the corona wire on the drum is dirty.

The corona wire is very easy to clean, all you need to do is pull out the drum unit and slide the small green slider on the drum 5-6 times to clean the wire.

If cleaning the corona wire did not help, you will then need to thoroughly clean the glass strip, scanner glass, and also the white bar and white plastic above them with the following steps:

(1) Turn off the machine’s power switch.

(2) Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.

(3) (MFC-8810DW and MFC-8910DW) Unfold the ADF document support and then open the ADF cover. Clean the white bar and the scanner glass strip underneath it with a soft lint-free cloth moistened with water. Close the ADF cover and fold the ADF document support.

(4) Lift the document cover. Clean then white plastic surface and the scanner glass underneath it with a soft lint-free cloth moistened with water.

(5) In the ADF unit, clean the white bar and the glass strip underneath it with a soft lint-free cloth moistened with water.

(6) Close the document cover.

The Brother MFC-8710DW printer is a multifunction laser unit with print speed up to 40 pages per minute. The printer is designed to fit nicely as a workhorse printer in a micro office, small office, or workgroup. The Brother MFC-8710DW printer is designed to print, copy, scan, and fax.  There is a front-mounted USB for plugging in a flash drive and printing a quick document or image for the Brother MFC-8710DW printer.

Graphics output is similarly good enough for any internal business need. Depending on your tastes, you may or may not consider it good enough for, say, PowerPoint handouts when you need to convey a sense of professionalism. Photo quality is more than good enough for printing Web pages with recognizable photos, and even suitable for printing photos in company or client newsletters and the like.

We at Toner Spot hope you find the information to be helpful and please contact us if we can answer any of your printer related questions. Toner Spot provides a full line of printing supplies for home and office and is a favorite supplier among schools and public institutions, and we would love the chance to serve you as well. Please visit us at www.toner-spot.com or send any inquiries to sales@toner-spot.com.


You can save 10% with our current promotion by entering the coupon code FALLDISC. All purchases have a 1 year satisfaction guarantee and free shipping on purchase over $75.





Tuesday, November 4, 2014

3D Printing Supplies Now Available at Toner Spot

Did you know that 3D printing was invented back in 1984? The process had a different name called stereo-lithography. The terms 3D printing or additive manufacturing were gradually known by the public in early 2010s.

Up until now, the 3D printing technologies has been widely use in various industries such as architecture, fashion, and dental. Even the home/office versions for individual users are also available in the market with affordable price points. There are many ways to utilize the 3D printing technology:

One purpose is to create a more economical model for medical and construction industries –



Or simply for decorative purposes –


 A more delicate application is 3D printing generated implant for medical use, like the titanium lower jaw transplanted to a patient in Netherland back in 2012 –


3D printing technology can also be used for environmental purposes. The specialized printer creates coral shaped structures with material similar to sandstone, which helps the coral polyps to colonize and regenerate damaged reefs.

Here at Toner Spot, we strive to provide our customers the most up to date printing materials at an affordable price. And we are happy to announce that some of the popular 3D printing materials ABS filaments and PLA filaments for smaller scale machines are now available upon request at sales@toner-spot.com.


Simply send us an email and our customer service representative will reply within 24 business hours. Most of our ABS and PLA filaments such as model N3D-ABS and N3D-PLA can be shipped out within one business day. Save more with free shipping when orders exceed $75.

Wednesday, October 29, 2014

Brother HL 5340D and HL 5370DW Toner Reset Instruction for Brother TN620/TN650 Toners

Have you ever been stuck in the middle of an important print job when the “Toner Low” warning light keeps popping up and would not let you print? It is not always convenient to find a store nearby that is open to pick up a new one or wait for a new shipment to arrive from an online order. 

We recently have received inquiry from one of our customer that he needed a TN-650 cartridge to be delivered on the same day. He also told us that the usual reset instruction that he found online would not work with his printer because the Brother HL-5340D and HL-5370DW models do not have key pads.


We shared with him another way to reset his toner counter that helped him finish his print job. And today, we will share with you these reset instructions if you have the Brother HL-5340D or HL-5370DW models.

Brother HL-5340D and HL-5370DW Toner Reset Instruction

1. Turn off the printer and open the front cover.

2. Press and hold the Go-button down.

3. Turn on the machine while still holding the Go-button down.

4. When all three LEDs are lit, release the Go-button.

5. Press the Go-button twice, and all three LEDs should be lit again.

6. Press the Go-button six times.

7. Close the front cover and the toner counter should be reset.


It is true that when I first learned of these instructions, they brought back memories of Super Nintendo joystick moves (okay, I gave away my age). However, they do work and will be able to save you some money in the long run or perhaps get one out of a printing jam.

We hope you find the information in this article to be helpful and we hope that you will visit us at www.toner-spot.com for discounts and savings on high quality and reliable toner cartridges.

At Toner Spot, our production lines follow rigorous processes to carefully select quality recyclable gears and carefully treat all the selected parts to ensure high quality performance after the cartridge is remanufactured. All the remanufactured toner cartridges undergo various tests to ensure the high quality standards. We are so confident in our products that all of our remanufactured toner and ink cartridges come with a one year satisfaction guarantee.


We would love to invite you to visit our website at www.toner-spot.com with our current promotion of 10% off your entire purchase with the coupon code GREEN10. All shipping is free when the purchase is over $75 in total.





Tuesday, October 21, 2014

Brother MFC-9970CDW Printer Review and Reset Instruction




The Brother MFC-9970CDW printer is a laser unit designed to print, copy, scan, and fax. The printer is designed to tackle the full need of a small office in one reliable and affordable machine. Paper handling includes both a 250-sheet main input tray and a 50-sheet multipurpose tray. An optional 500-sheet input tray costs $250 from Brother. The MFC-9970CDW prints and scans in duplex (two-sided), the latter via the 35-sheet automatic document feeder. The Brother MFC-9970CDW printer can print up to 30 pages per minute with maximum resolution of 600X600 dpi in black and 2400X600 dpi in color.

There are color toners and drum cartridge for the Brother MFC-9970CDW printer. The black toner can print up to 2,500 pages at 5% coverage. The color toners can print up to 1,500 pages at 5% coverage each. The drum can last up to 25,000 pages at 5% coverage.

Brother's MFC-9970CDW is a very popular model among small businesses in its price range because it hits the important points--speed, features, and cost per page. Although it could stand to improve in photo quality and especially scan quality, it offers enough functionality for most small offices’ internal uses that do not require extremely high quality color scanning or color printing.

If you happen to own one at home or use one at the office, you may have encounter one of the most common problems involving this printer, and that is resetting its toner counter  after installing it new TN-315 toner cartridges for the printer to recognized them. Or you simply want to extend the lives of your toner cartridges and tell the machine to keep printing since you know there are toners left in the cartridges.

Don’t be quick to pitch your half-used toner for a new one, or be stopped in the middle of an important print job due to the “Toner Low” message. To save you some money and save you some headaches in the long run, in this article, we’re going to show you how you can reset your Brother MFC-9970CDW.



Brother MFC-9970CDW toner reset instructions so it stops telling you your toner is low:

1. Open the cover, and quickly press the number 1.
2. Now the touch screen gives you choices to reset the toner. Choose the one you wish to  reset:

Black is K.TNR STD
Magenta is M.TNR STD
Cyan is C.TNR STD
Yellow is Y.TNR STD

Please not that you may need to turn your printer off. In some cases if you unplugged for a minute, you will be able to open the cover and press 1 to get to the printer toner reset menu.

We hope you find the information in this article to be helpful. At Toner Spot, our production lines follow rigorous processes to carefully select quality recyclable gears and carefully treat all the selected parts to ensure high quality performance after the cartridge is remanufactured. All the remanufactured toner cartridges undergo various tests to ensure the high quality standards. We are so confident in our products that all of our remanufactured toner and ink cartridges come with a one year satisfaction guarantee.




We would love to invite you to visit our website at www.toner-spot.com with our currently promotion of 10% off of your entire purchase with the coupon code GREEN10. All shipping is free when the purchase is over $75 in total.






Tuesday, August 19, 2014

Reduce, Reuse, and Recycle: The Environmental Benefits of Remanufactured Toners



As the summer months passes by and about to come to an end, many of us have enjoyed the summer time and the wonderful weather outdoors. Whether we took nice strolls down the beach, went on family camping trips in the mountains, or went fishing with our friends on a lake, we were reminded how beautiful our nature is. More importantly, how important it is for us to conserve our environment.

In terms of environmental stewardship, there is a hierarchy of preferred practices: Reduce, Reuse, and Recycle. From first to last in this list, the greatest benefit to our limited resources and environment can be found.  Of course, this means the best way to become an environmental guru is to reduce usage. In terms of toner cartridges, the ultimate environmentally friendly solution is to cut down on the number of pages printed. This saves the most money, the most resources, and has zero land fill waste impact. To reduce usage is the best option, but there are times when printing is simply needed. In fact, statistics suggest that the amount of pages printed each year continues to increase, which comes as a major surprise in this increasingly digital world.

Since we are not reducing usage as expected, it is becoming paramount that we explore the latter two options in the hierarchy, to reuse and recycle when it comes to printing. By recycling the parts of the original cartridge and reuse the treated parts in remanufacturing, we are contributing to environmental stewardship while enjoy the cost savings.

Here are four major benefits in using a properly remanufactured toner cartridge:

(1) Resource Conservation:  A typical used toner cartridge consists of 40% plastic and 40% metal with the remaining 20% made up of foam, rubber, and left over toner.  Over 90% of these materials are treated and then reused in a remanufactured cartridge.

(2) Energy Conservation: The energy equivalent of 3 quarts of oil is consumed in the manufacturing of a new cartridge. While there is energy consumed in the transportation of empty cartridges, it is far less than what is used to make a new cartridge.

(3) Monetary Cost Savings: Remanufactured cartridges are less costly than newly manufactured cartridges, offering a savings to consumers of up to 75% less than the cost of new. Printer manufacturers are known to charge very high prices for new cartridges.

 (4) Reduce Landfill Needs: Whenever a cartridge is remanufactured or recycled (after the cartridge is beyond useful life for remanufacturing), there is a reduction in the demand for land fill space. The plastic in a toner cartridge takes at least 1,000 years to decompose in the landfill.

Most of us already use recycle paper to conserve our trees. However, over 75% of the printers still use newly manufactured toner cartridges to print instead of recycling and reusing the cartridges. While recycled papers are widely accepted, one issue with using recycle toners is concerns for print quality. In addition, campaigns by printer manufacturers that postulate that all aftermarket toners are dangerous to printer machines. When a toner cartridge is carefully remanufactured with all the parts properly treated, the risks of the two aforementioned concerns are essentially close to zero.

At Toner Spot, our production lines follow rigorous processes to carefully select quality recyclable gears and carefully treat all the selected parts to ensure high quality performance after the cartridge is remanufactured. Additionally, all the remanufactured toner cartridges undergo various tests to ensure the high quality standards. We are so confident in our products that all of our remanufactured toner and ink cartridges come with a one year satisfaction guarantee.

We would love to invite you to visit our website at www.toner-spot.com with our currently promotion of 10% off of your entire purchase with the coupon code GREEN10. All shipping is free when the purchase is over $75 in total.

Please see below for some of our latest product offerings:







Wednesday, June 4, 2014

How to Fix the Slow Printing Speed for Ricoh Printers?

Slow printing speed can generally be contributed to common reasons such as large file size, large amount of images, and their complexity. Two quick and easy ways to boost up the Ricoh print speed can be achieved by segmenting one large print file into a few smaller files, or installing additional memory if the unit is lack of sufficient space for the operation.


One other lesser known method is by switching off the “collate” function on Ricoh printer. Please note that if printing requires the collate function to be on, you can simply switch off the function within the application but keep it on still at the printer driver.

Steps to switch off the collate function:

1. Go to “File” then click “Print” on the dropdown menu


2. Click on the “Properties” button to access the printer driver
3. Click on the “Print Quality” tab
4. Under “Graphics Mode,” select “Raster”
5. Click on the “Setup” tab
6. There is an “Orientation” option on the right, clear/deselect the “Rotate” option below
7. Under the “Collate” pull-down menu, click and select “Off”


8. Click “OK” to exit from the printer driver menu


Remanufactured Ricoh color toner cartridges are fairly new products in the market. As a result, finding competitively priced toners for your Ricoh printers can be time consuming with uncertainties in print quality.

Here at Toner Spot, we strive to bring our customers the products they need and are very happy to announce the recently available premium remanufactured Ricoh color toner cartridges. All units are remanufactured under ISO-9001 Standards and tested under STMC guidelines. Moreover, all of our website orders are covered under our 100% Satisfaction Guarantee Program.

Email us at sales@toner-spot.com if you have any questions and our customer service team and technicians will be more than happy to answer all of your questions.


Premium Compatible Ricoh Aficio SP C220 C221 C222 C240 Series Toner Cartridges –


Premium Compatible Ricoh Aficio SP C231 C232 C242 C311 C312 C320 Series Toner Cartridges –



Premium Compatible Ricoh SP C830 C831Series Toner Cartridges –


Premium Compatible Ricoh Aficio CL4000 SP C410 C411 C420 Series Toner Cartridges –


Don’t forget to use the current coupon code SAVE10 at www.toner-spot.com to receive 10% off your entire purchase!


Friday, April 11, 2014

Okidata C710N, C710DN, and C710DTN LED Heads Cleaning Instructions

Users must be aware that sometimes an unclean print such as blurry images or white lines on a document doesn’t necessary means that the toner cartridge or any part of the printer is defected. In fact, dirty LED heads can also led to unsatisfactory print jobs.


It only takes a few minutes to clean the LED head, which can assist the user to determine the cause of dirty prints, sometimes even help in preventing the hassle of spending time and money for unnecessary replacements and returns. Here are a few simple steps on how to clean the Okidata C710N, C710DN, and C710DTN series printer LED heads:

1. Turn off the printer

2. Open the top cover

3. Wipe the LED heads gently with a soft tissue; do not apply any cleaning sprays or any sort, which might damage the lens surface


4. Close the top cover and turn on the printer to resume printing

Dusts and other particles can build up inside printer overtime and it is often a good idea to regularly clean the LED heads to for printer maintenance even before a bad print ever shows up.

We hope you find the information to be helpful and we would like to invite you to save more money on printing expenses with the coupon code SAVE10 for 10% off of your entire purchase at www.toner-spot.com. Below are our premium quality remanufactured Okidata C710 series toner cartridges at a already low price:



Our price: $64.99 - Save another 10% off with coupon code SAVE10



Our price: $64.99 - Save another 10% off with coupon code SAVE10




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Our price: $259.99 - Save another 10% off with coupon code SAVE10. Free shipping also included!

Please contact us at sales@toner-spot.com if you have any questions or would like to receive customized price quote for bulk orders or institutional accounts.

Wednesday, April 2, 2014

HP 2600 and 2605 Series Print Quality Troubleshoot

Sometime after you installed a new cartridge, you immediately notice that the color print quality come out under your expectations. The first reaction, understandably, is to suspect that the new toner cartridge that you have just replaced is defective. However, that is not always the case and the problem might be easily resolved with a few push of the button or reinstallation. This is often a much faster solution than waiting to return and replace the cartridge that might not have an issue to begin with. Below, we will discuss some common causes of print quality issue and also resolutions that might solve the problem.

Sealing Tape
One of the most common causes of print color inconsistency is caused by the protective sealing tape that was not removed prior to installation.

Solution: Verify that the sealing tape has been completely removed from the print cartridge and reinstall the cartridge.


Calibration
Toner cartridges sometimes are misaligned upon installation. Color inconsistency can also be caused by toner seating position, calibrating the cartridges will usually fix this issue.

Solution: Calibrate the toner cartridges with the instructions below

1. To calibrate from the printer, press (Left arrow) or (Right arrow) until the display reads System setup.
2. Press (Select).
3. Press (Left arrow) or (Right arrow) until the display reads Print quality.
4. Press (Select).
5. Press (Left arrow) or (Right arrow) until the display reads Calibrate color.
6. Press (Select).
7. Press (Left arrow) or (Right arrow) until the display reads Calibrate now.
8. Press (Select).
9. Press (Select) to confirm Calibrate now.

Toner Build Up
During the printing process, paper, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This printer has a cleaning mode that can correct and prevent these types of problems.

Solution: Cleaning the printer and remove toner build-up

1. Open the front door. Locate the blue cleaning tool that is situated to the left above the black print cartridge.
3. Move the cleaning tool back and forth across the cartridge five times.
4. Ensure that the cleaning tool is returned to the left when the cleaning is finished.
5. Close the front door.
6. Run a cleaning page.



Above are some basic and simple solutions that might quickly resolve the print quality issue that you are currently encountering. These of course are not the only issues that might have caused print quality inconsistency. A more advanced post discussing color fading problem due to engine design will be posted in the future for HP Color LaserJet 2600, 1600, and 2605 series.

We understand our customers want reliable prints, less hassle, and significant savings. That’s why here at Toner Spot, all of our website orders come with 30 Day Money Back Satisfaction Guarantee and up to 1 year product warranty. In addition, our technicians and customer service support teams always respond quickly to our customers. Lastly, all of our products are processed under ISO-9001 Standards and all batches are tested according to STMC testing guidelines for final printing results. That’s why many users tried our products and have become regular customers ever since!

Please follow the link to find our high quality HP Q6000 series compatible toner cartridges: 



Save more with our current coupon code SAVE10 for 10% off entire purchase at www.toner-spot.com.