Wednesday, October 29, 2014

Brother HL 5340D and HL 5370DW Toner Reset Instruction for Brother TN620/TN650 Toners

Have you ever been stuck in the middle of an important print job when the “Toner Low” warning light keeps popping up and would not let you print? It is not always convenient to find a store nearby that is open to pick up a new one or wait for a new shipment to arrive from an online order. 

We recently have received inquiry from one of our customer that he needed a TN-650 cartridge to be delivered on the same day. He also told us that the usual reset instruction that he found online would not work with his printer because the Brother HL-5340D and HL-5370DW models do not have key pads.

We shared with him another way to reset his toner counter that helped him finish his print job. And today, we will share with you these reset instructions if you have the Brother HL-5340D or HL-5370DW models.

Brother HL-5340D and HL-5370DW Toner Reset Instruction

1. Turn off the printer and open the front cover.

2. Press and hold the Go-button down.

3. Turn on the machine while still holding the Go-button down.

4. When all three LEDs are lit, release the Go-button.

5. Press the Go-button twice, and all three LEDs should be lit again.

6. Press the Go-button six times.

7. Close the front cover and the toner counter should be reset.

It is true that when I first learned of these instructions, they brought back memories of Super Nintendo joystick moves (okay, I gave away my age). However, they do work and will be able to save you some money in the long run or perhaps get one out of a printing jam.

We hope you find the information in this article to be helpful and we hope that you will visit us at for discounts and savings on high quality and reliable toner cartridges.

At Toner Spot, our production lines follow rigorous processes to carefully select quality recyclable gears and carefully treat all the selected parts to ensure high quality performance after the cartridge is remanufactured. All the remanufactured toner cartridges undergo various tests to ensure the high quality standards. We are so confident in our products that all of our remanufactured toner and ink cartridges come with a one year satisfaction guarantee.

We would love to invite you to visit our website at with our current promotion of 10% off your entire purchase with the coupon code GREEN10. All shipping is free when the purchase is over $75 in total.


  1. Just tried it several times and it did not work.

    1. Dear Quaker,

      Thank you for contacting us. Our technician can provide further help and hopefully resolve the issue for you. Please contact us at with a more detailed info. We will reply you shortly.

      Toner Spot Customer Service Team

  2. Same problem here. switching the unit off, removing the power cable, waiting a little, reconnecting and switching on worked for me.

    1. Dear Hubertus von Blumenthal,

      Thank you for the feedback and we're glad it worked!

  3. I reset the cartiridge, reset the printer, still its showing red with toner...and i found he cartridge reset gear also getting moved to end by printer

    1. Dear Gurinder,

      Thank you for the comment. In that case, you might want to consider changing the cartridge (if it's from a compatible aftermarket product, especially the refill kinds).

      Please let us know if you need further assistance. Our current promotion is 10% off, coupon code SAVEMORE, in case you need it in the future.


      Toner Spot Customer Service Team

  4. Worked great, thank you! I'm in Canada and it would be a pain to find out. Thanks again!