Monday, January 5, 2015

Printer Recognition Issue with Brother TN221 and TN225 Toner Cartridges

One of the more common issues for some Brother printers is that the machine cannot recognize remanufactured toner cartridges. The new drive shaft configuration might have resistance to recognize aftermarket flag gears, in which the gears tell the printer that an aftermarket toner has been installed and printer will not recognize the toner.


Resetting the page counter for Brother TN221 and TN225 toner models is the most efficient way to get an aftermarket unit working immediately. Without having to go through the hassle of multiple installing and turning the printer on and off, a few simple steps will get your printer up and running. Below are the resetting steps that can be a life safer especially when printing out documents and reports cannot be delayed any longer:

Printer Models: HL-3140CW and HL-3170CDW

1. Open the front cover of the printer to access cartridges
2. With the front cover open, simultaneously press the Secure and Cancel buttons
3. The reset menu will now appear on the LCD display
5. Scroll through the menu to select a color and yield to reset
5. The LCD will read "Accepted" once the reset is complete

Printer Model: MFC-9130CW, MFC-9330CDW, and MFC-9340CDW

1. Press the Cancel (X) button to show the main menu if an error message appears on the LCD display
2. Press the Fax button to make the numeric keypad visible
3. Locate and the Asterisk (Star) button on the numeric keypad. It is important to remember its location as it will not be lit up later when needed
4. Press the Home button to return to the main menu
5. Open the front cover of the printer to access cartridges
6. With the front cover open, press and hold the unlit Asterisk (Star) button for 5 seconds
7. The reset menu will now appear on the LCD display
8. Scroll through the menu to select a color and yield to reset
9. The LCD will read "Accepted" once the reset is complete

The troubleshooting steps will not alter the toner yield nor print quality.

Here at Toner Spot, we offer both the TN221 and TN225 toner that were remanufactured under ISO-9001 Standards and tested through the stringent STMC testing standards. Furthermore, all of our website orders come with One Year Satisfaction Warranty. Remember to use the current coupon code GRTYR to receive 10% off your entire purchase at www.toner-spot.com. There is no shipping charge for orders over $75 within contiguous states.






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